Legal information
Website operator and terms of use:
The website https://apolline.be is published and operated by DENTALUX SRL, trading as Apolline Clinique Dentaire. DENTALUX SRL’s registered office is located at Avenue des Gloires Nationales 65-66, 1083 Ganshoren, Belgium. The Apolline Clinique Dentaire establishment unit and clinic are located at Avenue Brugmann 577, 1180 Uccle, Belgium. DENTALUX SRL is registered with the Belgian Crossroads Bank for Enterprises under number 0640.672.627 and with the Brussels Register of Legal Entities (French-speaking Enterprise Court of Brussels). Contact: info@apolline.be – +32 2 203 77 21. Regulated profession: dentist, Belgium. Practitioners hold the required professional visa and, when using a particular professional title, the corresponding recognition. Official information on access to the profession, professional titles and applicable rules: FPS Public Health – dental profession (French-language page).
Use of and amendments to the Website:
By using the Website, you agree to use it lawfully and to comply with these terms. Nothing in these terms limits any mandatory rights you may have as a patient or consumer.
DENTALUX SRL may update the Website and these terms to reflect changes in its services, technology or the law. The version published on the Website is the applicable version; we therefore recommend that you review it regularly.
Liability:
DENTALUX SRL takes reasonable care in creating and updating the Website but cannot guarantee that all information is complete, accurate and up to date at all times. You may report an error to info@apolline.be.
Health information published on the Website is general and does not constitute a diagnosis, personalised medical advice, a consultation or treatment. It is not a substitute for examination by a healthcare professional. The Website and its forms are not intended for emergencies.
DENTALUX SRL takes reasonable measures to help ensure the availability and security of the Website, but cannot guarantee uninterrupted, error-free operation or complete protection against every incident.
DENTALUX SRL may modify, suspend or remove any feature or content of the Website, without affecting existing contractual obligations or the mandatory rights of patients and consumers.
Subject to mandatory legal provisions, DENTALUX SRL is not liable for interruptions or damage resulting from an event reasonably beyond its control.
Links to third-party websites or services are provided for information. DENTALUX SRL does not control their content, availability or practices and does not necessarily endorse them; the relevant third party’s own terms apply.
Any limitation of liability in these terms applies only to the extent permitted by law. Nothing excludes or limits any liability that cannot lawfully be excluded or limited.
Intellectual property:
Use of the Website does not grant you any intellectual property rights in its content. Website materials belong to DENTALUX SRL or their respective authors, or are used under licence.
The texts, photographs, videos, illustrations, data, logos, trademarks, graphic elements, software and structure of the Website are protected by applicable intellectual property laws.
You may view the Website and print extracts for strictly personal and non-commercial use, subject to the exceptions and rights granted by law.
Except where permitted by law or with the rights holder’s prior written consent, you may not reproduce, adapt, distribute, communicate to the public, commercialise or license all or part of the Website or its materials.
Trademarks and content belonging to third parties remain the property of their respective owners. Unlawful use may result in the measures and remedies provided by law.
Links and hyperlinks:
You may link to a public page of the Website provided that the link is lawful, fair and not misleading, does not use framing, does not circumvent any security measure and does not imply the existence of any partnership or endorsement. DENTALUX SRL may request that a link be removed on legitimate grounds.
Personal data:
DENTALUX SRL is the controller of personal data processed in connection with the Website. This summary primarily concerns processing connected with the Website. Health data included in patient records are processed separately and are subject, in particular, to professional secrecy and statutory retention requirements. Full information about purposes, legal bases, recipients, retention periods, transfers and rights is set out in the privacy policy. Information about cookies and the preference manager is available through the Website’s consent banner.
– Data that may be processed include identification and contact data, the content of appointment or information requests, consent preferences and technical data required for the operation and security of the Website. Do not use a standard Website form to submit sensitive medical information that is not necessary for your request.
– These data are processed to respond to requests, arrange appointments, secure the Website, comply with legal obligations and, where necessary, provide the requested care. Depending on the processing activity, the legal bases are steps taken at your request before entering into a contract, performance of a contract, compliance with a legal obligation, the provision of healthcare subject to professional secrecy, legitimate interests or consent. Non-essential cookies are used, and marketing activities are carried out, only with your consent or in other circumstances permitted by law.
– The data are accessible only to authorised staff, the healthcare professionals concerned, service providers acting as processors where necessary for the operation of the services, and public authorities where required by law. If personal data are transferred outside the European Economic Area, the transfer is carried out in accordance with the GDPR and specified in the privacy policy. Data are retained for as long as necessary for the relevant purposes and thereafter for the applicable statutory retention periods or as necessary for the establishment, exercise or defence of legal claims.
– Subject to the conditions laid down by law, you may request access to your personal data, the rectification or erasure of those data, restriction of processing, or data portability; you may also object to certain processing and withdraw your consent without affecting the lawfulness of processing carried out before its withdrawal. Certain rights may be restricted, in particular where a statutory retention requirement applies to patient records. Send your request to info@apolline.be or to DENTALUX SRL, Avenue des Gloires Nationales 65-66, 1083 Ganshoren, Belgium. Where there are reasonable doubts about your identity, only the additional information strictly necessary to verify it may be requested; a copy of your identity card is not required as a matter of course.
– You can change your cookie preferences using the Website’s consent manager and lodge a complaint with the Belgian Data Protection Authority, Rue de la Presse 35, 1000 Brussels, +32 (0)2 274 48 00, contact@apd-gba.be, https://www.dataprotectionauthority.be.
Communications and submitted content:
You retain your rights in any content you submit. You grant DENTALUX SRL only a non-exclusive, royalty-free licence to the extent necessary to process your request. Content will be published only with your express consent; testimonials, photographs and health information require separate and appropriate consent.
You must not submit any unlawful, defamatory, discriminatory or threatening content, any content that infringes intellectual property rights, privacy, image rights or human dignity, or any data relating to a third party without an appropriate legal basis.
You are responsible for the accuracy and lawfulness of the information you provide and for ensuring that you hold the necessary rights in any submitted content, without prejudice to any responsibilities imposed by law on DENTALUX SRL.
DENTALUX SRL may refuse, moderate or remove any content intended for public display if it breaches these terms or the law. It is under no obligation to publish content and retains communications in accordance with its privacy policy.
Governing law and disputes:
The Website and these terms are governed by Belgian law, subject to applicable mandatory provisions. If a problem arises, we encourage you to contact DENTALUX SRL first to seek an amicable solution. Failing that, any proceedings shall be brought before the courts having jurisdiction under applicable law, without prejudice to the mandatory rights of patients and consumers. Last updated: 24 July 2026.
